Link Group Ltd

10,833 homes across 22 council areas, mostly in West Lothian, City of Edinburgh and Falkirk. Registered social landlord no. 148 in Scotland. On this page: what their tenants say, how quickly they do repairs, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Link Group Ltd owns about 10,833 social homes across 22 council areas (2025/26).

The 10 areas with the most homes:

Rents, Repairs And Tenant Satisfaction

From the Scottish Housing Regulator's 2025/26 report on Link Group: it owned 10,833 homes at 31 March 2026 and raised its rents by 4.5% on average that year.

Average Weekly Rents

SizeHomesLink GroupScottish average
Bedsit (1 apartment)244£92.46£91.60
1 bedroom (2 apartment)3,232£103.06£98.60
2 bedrooms (3 apartment)4,727£115.54£101.42
3 bedrooms (4 apartment)2,365£120.40£110.33
4+ bedrooms (5 apartment)265£136.26£121.71

Scottish homes are sized in apartments: every room except the kitchen and bathroom counts, so a 3-apartment home is usually 2 bedrooms and a living room.

Tenant satisfaction

88.0%Overall serviceabout the Scottish average (87.6%)
91.9%Keeping tenants informedbetter than the Scottish average of 91.4%
90.6%Opportunities to participatebetter than the Scottish average of 88.1%

Quality and maintenance of homes

92.8%Scottish Housing Quality Standardbetter than the Scottish average of 89.5%
3.0 hoursEmergency repairsbetter than the Scottish average of 3.5 hours
7.8 daysNon-emergency repairsbetter than the Scottish average of 8.8 days
87.3%Reactive repairs 'right first time'worse than the Scottish average of 95.3%
88.0%Repair or maintenance satisfactionabout the Scottish average (88.1%)

Neighbourhoods

93.2%Percentage of anti-social behaviour cases resolvedabout the Scottish average (93.1%)

Value for money

30.6 daysRe-let homesbetter than the Scottish average of 51.7 days

Satisfaction figures come from the landlord's own most recent tenant survey, reported to the regulator. The full report is on the Scottish Housing Regulator's website.

Homes to swap from Link Group Ltd tenants

No Link Group Ltd tenants have listed a home yet. Are you one? List your home and it will appear here.

Complaints And The Ombudsman

If a complaint to Link Group isn't put right through its own complaints process, tenants can take it to the Scottish Public Services Ombudsman (SPSO). It's free and independent, and it publishes its decisions.

The Scottish Housing Regulator publishes a yearly report on every Scottish social landlord, including Link Group: tenant satisfaction, repair times, rents and how many homes it owns. The main figures are on this page. Find it in the regulator's landlord reports.

Swapping with a tenant of Link Group?

Under the Housing (Scotland) Act 2001, a Scottish secure tenant needs the landlord's written consent to exchange. The landlord can only refuse on reasonable grounds and must reply within one month, or consent is treated as given. Swapping with someone in another part of the UK? Each landlord follows its own nation's rules. Get the application in early, keep your rent account clear, and ask for the decision in writing. Link Group's website has their application form and rules.

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