Worthing Homes Limited
83.8% of Worthing Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Worthing Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Worthing Homes' permission.
3,884 homes across 7 council areas, mostly in Worthing, Arun and Adur. Registered social landlord no. LH4208. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Worthing Homes Limited owns about 3,884 social homes across 7 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Worthing2,944 Worthing
- Arun621 Arundel · Bognor Regis · Littlehampton
- Adur151 Shoreham-by-Sea · Lancing
- Mid Sussex63 Burgess Hill · Cuckfield · East Grinstead · Haywards Heath
- Chichester52 Chichester · Midhurst
- Brighton and Hove27 Brighton and Hove · Portslade-by-Sea · Rottingdean
- Horsham26 Horsham · Steyning · Billingshurst · Pulborough · Storrington
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £91 | £136 |
| 1 bed | £111 | £155 |
| 2 bed | £131 | £200 |
| 3 bed | £146 | £235 |
| 4 bed | £165 | £288 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Worthing Homes Limited tenants
Tenant Ratings On Mutual Home Exchange
Tenants have started rating Worthing Homes Limited. The scores appear here once 3 tenants have rated them.
What Tenants Say About Worthing Homes
I have lived as one of their tenants for 16 years. They have got better and better and their reported performances are better than most landlords, is the honest assessment of them.
Reviews are written by Worthing Homes tenants with a home listed on Mutual Home Exchange and checked by us before they appear. They are the tenants' own views (how reviews work).
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 895 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 41st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord publishes its own TSM report on its website.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 20 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Worthing Homes Limited had 4 complaint determinations. 55% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 5 decisions about Worthing Homes Limited in its searchable archive.
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Financial (202403697)
Partial Maladministration Dec 2025
Decision Case ID 202403697 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 10 December 2025 Background The resident lives in a house owned by the landlord. He has
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ASB/Abuse/Nuisance (202407292)
Maladministration Nov 2025
Decision Case ID 202407292 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 25 November 2025 Background The resident and her husband have raised concerns about Anti
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Managing Relations (202123822)
Partial Maladministration Jan 2024
The complaint is about the landlord\u2019s handling of: the repairs at the property; the resident\u2019s request for a shower that meets her medical needs; the associated complaint.
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ASB/Abuse/Nuisance (202014706)
No Maladministration Feb 2022
This complaint is about how the landlord handled a dispute regarding parking on the hardstanding in front of the resident\u2019s property.
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Housing Association (202344486)
Partial Maladministration
Decision Case ID 202344486 Decision type Investigation Landlord Worthing Homes Limited Landlord type Housing Association Occupancy Secure Tenancy Date 9 April 2026 Background The resident is unhappy his neighbour has installed 3 concret
Source: the Housing Ombudsman decisions archive, checked 10 Oct 2026. To see every case, search the archive for "Worthing Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Worthing Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing. Worthing Homes's website has their application form and rules.