Ekaya Housing Association Limited
Ekaya Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Ekaya Housing Association's permission.
477 homes across 8 council areas, mostly in Lambeth, Croydon and Wandsworth. Registered social landlord no. LH3940. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Ekaya Housing Association Limited owns about 477 social homes across 8 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Lambeth258 Lambeth · Brixton · Streatham
- Croydon79 Croydon
- Wandsworth39 Wandsworth · Battersea
- Lewisham34 Lewisham · Upper Sydenham
- Southwark34 Southwark · Peckham
- Bromley31 Bromley · Biggin Hill · Orpington
- Greenwich1 Greenwich · Thamesmead · Woolwich
- Merton1 Merton · Mitcham · Morden · Wimbledon
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £112 | £172 |
| 1 bed | £132 | £216 |
| 2 bed | £149 | £247 |
| 3 bed | £167 | £256 |
| 4 bed | £183 | £280 |
Homes to swap from Ekaya Housing Association Limited tenants
No Ekaya Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Ekaya Housing Association Limited had 4 complaint determinations. 36% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 4 decisions about Ekaya Housing Association Limited in its searchable archive.
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ASB/Abuse/Nuisance (202227743)
Partial Maladministration Mar 2026
Decision Case ID 202227743 Decision type Investigation Landlord Ekaya Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 3 August 2026 Background The resident lives with her teenage son who has lear
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Housing Association (202428266)
Partial Maladministration Oct 2025
Decision Case ID 202428266 Decision type Investigation Landlord Ekaya Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident is an assured tenant of a ground fl
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Housing Association (202301847)
Partial Maladministration Oct 2025
Decision Case ID 202301847 Decision type Investigation Landlord Ekaya Housing Association Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 22 October 2025 Background The resident lives in a 2-bedroom flat
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Housing Association (202219035)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports of antisocial behaviour (ASB). We have also considered the landlord\u2019s complaint handling.
Source: the Housing Ombudsman decisions archive, checked 31 Oct 2026. To see every case, search the archive for "Ekaya Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Ekaya Housing Association's reputation
There are no published tenant satisfaction scores for Ekaya Housing Association. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 477 homes, Ekaya Housing Association is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Ekaya Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Lambeth: see our Brixton guide for what it's like to live there.
Swapping with a tenant of Ekaya Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust