Rooftop Housing Association Limited

Rooftop Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Rooftop Housing Association's permission.

6,671 homes across 15 council areas, mostly in Wychavon, Gloucester and Tewkesbury. Registered social landlord no. LH4050. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Rooftop Housing Association Limited owns about 6,671 social homes across 15 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 15 council areas (5 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£81£124
1 bed£101£125
2 bed£119£154
3 bed£133£178
4 bed£149£225

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Rooftop Housing Association Limited is covered by the judgement on Rooftop Housing Group Limited.

C2 Consumer standards meets the standards but has some weaknesses to fix · Sep 2024
G1 Governance well governed · Nov 2025
V2 Financial viability financially viable but with risks to manage · Nov 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Rooftop Housing Association Limited tenants

No Rooftop Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Rooftop Housing Association? Rate and review them

Housing Ombudsman decisions

In the Ombudsman's 2025-26 review, Rooftop Housing Association Limited had 13 complaint determinations. 60% of findings went against the landlord (sector average 60%).

60%maladministration rate
better than the sector average of 60%
34orders made
£8,351compensation ordered

You can search the Housing Ombudsman decisions archive for "Rooftop Housing Association Limited" to see published complaints about this landlord.

How to check Rooftop Housing Association's reputation

Rooftop Housing Association doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Rooftop Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Wychavon: see our Droitwich Spa guide for what it's like to live there.

Swapping with a tenant of Rooftop Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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