Selwood Housing Society Limited
86.8% of Selwood Housing Society tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Selwood Housing Society tenants can swap homes with other social housing tenants through a mutual exchange, with Selwood Housing Society's permission.
7,196 homes, mostly in Wiltshire, Somerset and Bath and North East Somerset. Registered social landlord no. LH4097. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Selwood Housing Society Limited owns about 7,196 social homes across 3 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Wiltshire6,642 Salisbury · Amesbury · Bradford-on-Avon · Calne · Chippenham · Corsham · Devizes · Marlborough · Melksham · Trowbridge · Warminster · Westbury
- Somerset449 Wells · Axbridge · Bridgwater · Burnham-on-Sea · Chard · Frome · Glastonbury · Minehead · Shepton Mallet · Street · Taunton · Yeovil
- Bath and North East Somerset105 Bath · Keynsham · Midsomer Norton · Radstock
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £85 | £107 |
| 1 bed | £105 | £139 |
| 2 bed | £123 | £168 |
| 3 bed | £138 | £201 |
| 4 bed | £154 | £243 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Selwood Housing Society Limited tenants
No Selwood Housing Society Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 630 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 12th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: selwoodhousing.com/about-us/how-were-doing/tenant-satisfaction-measures/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 43 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Selwood Housing Society Limited had 5 complaint determinations. 43% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 7 decisions about Selwood Housing Society Limited in its searchable archive.
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Housing Association (202338152)
Partial Maladministration Apr 2026
Decision Case ID 202338152 Decision type Investigation Landlord Selwood Housing Society Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 April 2026 Background The resident reported a leak from the roof and iss
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Managing Relations (202432833)
Partial Maladministration Dec 2025
Decision Case ID 202432833 Decision type Investigation Landlord Selwood Housing Society Limited Landlord type Housing Association Occupancy Assured Tenancy Date 16 December 2025 Background The landlord visited the resident\u2019s neighbour
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Housing Association (202449545)
Reasonable Redress Aug 2025
The complaint is about the landlord's handling of the resident\u2019s reports of damp and mould.
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Housing Association (202414890)
Reasonable Redress Jul 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s reports about pests and weeds, subsidence, repairs at his home, and his concerns about roof safety.
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Managing Relations (202220136)
Partial Maladministration Jan 2025
The complaint is about the landlord\u2019s handling of the applicant\u2019s application for a shared ownership property. The Ombudsman has also investigated the landlord\u2019s complaint handling.
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Managing Relations (202121603)
Maladministration Jun 2023
REPORT COMPLAINT 202121603 Selwood Housing Society Limited 26 June 2023 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is s
Source: the Housing Ombudsman decisions archive, checked 10 Oct 2026. To see every case, search the archive for "Selwood Housing Society Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Selwood Housing Society?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
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