Black Country Housing Group Limited
85.7% of Black Country Housing Group tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Black Country Housing Group tenants can swap homes with other social housing tenants through a mutual exchange, with Black Country Housing Group's permission.
2,135 homes across 5 council areas, mostly in Sandwell, Dudley and Birmingham. Registered social landlord no. L1668. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Black Country Housing Group Limited owns about 2,135 social homes across 5 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Sandwell1,208 Blackheath · Oldbury · Rowley Regis · Smethwick · Tipton · Wednesbury · West Bromwich
- Dudley705 Dudley · Brierley Hill · Coseley · Halesowen · Kingswinford · Sedgley · Stourbridge
- Birmingham86 Birmingham · Royal Sutton Coldfield
- Walsall79 Walsall · Aldridge · Bloxwich · Brownhills · Darlaston · Willenhall
- Wolverhampton57 Wolverhampton · Bilston · Wednesfield
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £82 | £152 |
| 1 bed | £97 | £116 |
| 2 bed | £113 | £140 |
| 3 bed | £126 | £160 |
| 4 bed | £143 | £182 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Black Country Housing Group Limited tenants
No Black Country Housing Group Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 604 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 21st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
The Housing Ombudsman has published 1 decision about Black Country Housing Group Limited in its searchable archive.
-
ASB/Abuse/Nuisance (202111364)
Partial Maladministration May 2023
The landlord\u2019s handling of reports of: A pest infestation at the neighbour\u2019s property. Antisocial behaviour from the neighbour. The related complaint.
Source: the Housing Ombudsman decisions archive, checked 19 Oct 2026. To see every case, search the archive for "Black Country Housing Group Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Black Country Housing Group?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust