St Mungo Community Housing Association
79.0% of St Mungo Community Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. St Mungo Community Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with St Mungo Community Housing Association's permission.
1,406 homes across 18 council areas, mostly in Camden, Lewisham and Brent. Registered social landlord no. LH0279. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
St Mungo Community Housing Association owns about 1,406 social homes across 18 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Camden208 Camden
- Lewisham161 Lewisham · Upper Sydenham
- Brent140 Brent · Wembley
- Hackney127 Hackney
- Lambeth112 Lambeth · Brixton · Streatham
- Islington102 Islington
- Southwark93 Southwark · Peckham
- Bristol, City of89 Bristol
- Westminster88 City of Westminster
- Kensington and Chelsea74 Kensington and Chelsea
All 18 council areas (8 more)
- Sutton41 Sutton
- Hounslow40 Hounslow
- Haringey35 Haringey · Tottenham
- Brighton and Hove32 Brighton and Hove · Portslade-by-Sea · Rottingdean
- Ealing19 Ealing · Southall
- Hammersmith and Fulham18 Hammersmith
- City of London17 City of London
- Bournemouth Christchurch and Poole10 Bournemouth · Poole · Christchurch
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £114 | £180 |
| 1 bed | £136 | £229 |
| 2 bed | £154 | £261 |
| 3 bed | £170 | £270 |
| 4 bed | £187 | £299 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from St Mungo Community Housing Association tenants
No St Mungo Community Housing Association tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
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What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 473 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 87th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: mungos.org/clients/#TSM_Report.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
The Housing Ombudsman has published 5 decisions about St Mungo Community Housing Association in its searchable archive.
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Housing Association (202401815)
Partial Maladministration Aug 2025
The complaint is about the landlord\u2019s: Response to the resident\u2019s concerns about a rent refund and rent arrears. Complaints handling.
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Financial (202346162)
Maladministration Jul 2024
This complaint is about the landlord\u2019s: Response to the resident\u2019s reports of mice. Response to the resident\u2019s concerns around inadequate heating. Handling of carpet replacement works. Response to the resident\u2019s requests
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Managing Relations (202214386)
Maladministration Feb 2024
This complaint is about: The level of compensation offered by the landlord following the resident\u2019s complaints about roof leaks and damp in his home. The landlord\u2019s complaint handling.
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Financial (202114501)
Maladministration Oct 2023
The complaint is about the landlord\u2019s handling of: The resident\u2019s rent account and its response to her request to write off rent arrears. The resident\u2019s complaint.
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Managing Relations (201910473)
Maladministration
The complaint is about: the landlord failing to carry out void works prior to the resident moving into the property; the length of time it took the landlord to carry out repairs; the landlord\u2019s communication, including complaint handl
Source: the Housing Ombudsman decisions archive, checked 18 Oct 2026. To see every case, search the archive for "St Mungo Community Housing Association". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of St Mungo Community Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust