Curo Places Limited
Curo Places tenants can swap homes with other social housing tenants through a mutual exchange, with Curo Places' permission.
13,113 homes across 6 council areas, mostly in Bath and North East Somerset, Bristol, City of and South Gloucestershire. Registered social landlord no. LH4209. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Curo Places Limited owns about 13,113 social homes across 6 council areas (2025/26).
Our place guides in each council area: what it's like to live there.
- Bath and North East Somerset9,694 Bath · Keynsham · Midsomer Norton · Radstock
- Bristol, City of1,208 Bristol
- South Gloucestershire724 Bradley Stoke · Chipping Sodbury · Filton · Thornbury · Yate · Kingswood
- North Somerset670 Clevedon · Nailsea · Portishead · Weston-super-Mare
- Wiltshire659 Salisbury · Amesbury · Bradford-on-Avon · Calne · Chippenham · Corsham · Devizes · Marlborough · Melksham · Trowbridge · Warminster · Westbury
- Somerset158 Wells · Axbridge · Bridgwater · Burnham-on-Sea · Chard · Frome · Glastonbury · Minehead · Shepton Mallet · Street · Taunton · Yeovil
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £94 | £135 |
| 1 bed | £110 | £156 |
| 2 bed | £128 | £184 |
| 3 bed | £139 | £201 |
| 4 bed | £157 | £239 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Curo Places Limited is covered by the judgement on Curo Group (Albion) Limited.
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Curo Places Limited tenants
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Curo Places Limited had 22 complaint determinations. 64% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 30 decisions about Curo Places Limited in its searchable archive (showing the most recent 30).
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Managing Relations (202409175)
Maladministration Dec 2025
Decision Case ID 202409175 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Secure Tenancy Date 11 December 2025 Background The resident lives in an end terrace house. She has physical and
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Managing Relations (202425356)
Maladministration Oct 2025
Decision Case ID 202425356 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 October 2025 Background The resident lives in a 3-bedroom house with his wife and 8 chil
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Housing Association (202452992)
Maladministration Oct 2025
Decision Case ID 202452992 Decision type Investigation Landlord Curo Places Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 October 2025 Background The resident lives in a 3-bedroom house, where she lives with
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Housing Association (202346558)
Partial Maladministration Aug 2025
The complaint is about: The landlord\u2019s handling of the resident\u2019s reports of damp and mould and the subsequent collapse of part of the bathroom ceiling. The landlord\u2019s management of asbestos on the bathroom ceiling and its re
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Housing Association (202340054)
Maladministration Aug 2025
The complaint is about the landlord\u2019s response to the resident\u2019s report of damp and mould. The Ombudsman has also considered the landlord\u2019s complaint handling.
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Housing Association (202335110)
Partial Maladministration Aug 2025
REPORT COMPLAINT 202335110 Curo Places Limited 20 August 2025 Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out
Source: the Housing Ombudsman decisions archive, checked 24 Oct 2026. To see every case, search the archive for "Curo Places Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Curo Places' reputation
Curo Places doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Curo Places Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Bath and North East Somerset: see our Bath guide for what it's like to live there.
Swapping with a tenant of Curo Places?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.