My Space Housing Solutions

My Space Housing Solutions tenants can swap homes with other social housing tenants through a mutual exchange, with My Space Housing Solutions' permission.

62 homes across 6 council areas, mostly in Bury, Wigan and Hinckley and Bosworth. Registered social landlord no. 4779. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

My Space Housing Solutions owns about 62 social homes across 6 council areas (2025/26).

Our place guides in each council area: what it's like to live there.

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£81£87
1 bed£92£113
2 bed£106£135
3 bed£118£153
4 bed£135£185

Homes to swap from My Space Housing Solutions tenants

No My Space Housing Solutions tenants have listed a home yet. Are you one? List your home and it will appear here.

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Housing Ombudsman decisions

In the Ombudsman's 2025-26 review, My Space Housing Solutions had 3 complaint determinations. 57% of findings went against the landlord (sector average 60%).

57%maladministration rate
better than the sector average of 60%
8orders made
£2,450compensation ordered

The Housing Ombudsman has published 1 decision about My Space Housing Solutions in its searchable archive.

1partial maladministration
  • Housing Association (202427842) Partial Maladministration Jun 2025

    The complaint is about the landlord\u2019s response to: The resident\u2019s concerns about the support it provided and his request for a male housing officer. The resident\u2019s request to be moved and concerns he would be evicted. The com

Source: the Housing Ombudsman decisions archive, checked 21 Oct 2026. To see every case, search the archive for "My Space Housing Solutions". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check My Space Housing Solutions' reputation

There are no published tenant satisfaction scores for My Space Housing Solutions. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 62 homes, My Space Housing Solutions is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "My Space Housing Solutions" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Bury: see our Bury guide for what it's like to live there.

Swapping with a tenant of My Space Housing Solutions?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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