Cornwall Housing Limited
Cornwall Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Cornwall Housing's permission.
56 homes in Cornwall. Registered social landlord no. 4570. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Cornwall Housing Limited owns about 56 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Cornwall56 Truro · Bodmin · Bude · Callington · Camborne · Falmouth · Hayle · Helston · Launceston · Liskeard · Newquay · Penzance · Redruth · Saltash · St Austell · St Ives · Torpoint · Wadebridge · Mevagissey
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £73 | - |
| 1 bed | £89 | £122 |
| 2 bed | £102 | £151 |
| 3 bed | £114 | £175 |
| 4 bed | £127 | £213 |
Homes to swap from Cornwall Housing Limited tenants
No Cornwall Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Cornwall Housing Limited had 17 complaint determinations. 57% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 22 decisions about Cornwall Housing Limited in its searchable archive.
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Local Authority / ALMO or TMO (202515950)
Partial Maladministration Feb 2026
Decision Case ID 202515950 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 16 February 2026 Background The resident has reported leaks, pests, damp an
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Local Authority / ALMO or TMO (202520036)
No Maladministration Jan 2026
Decision Case ID 202520036 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 22 January 2026 Background The resident lives in a 2-bedroom bungalow. He r
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Local Authority / ALMO or TMO (202441209)
Partial Maladministration Oct 2025
Decision Case ID 202441209 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 October 2025 Background The resident lived in a one-bedroom flat and rep
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Local Authority / ALMO or TMO (202331715)
Partial Maladministration Oct 2025
Decision Case ID 202331715 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 29 October 2025 Background The resident lives in a 2-bedroombungalow. She h
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Local Authority / ALMO or TMO (202345829)
Partial Maladministration Oct 2025
Decision Case ID 202345829 Decision type Investigation Landlord Cornwall Housing Limited Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 6 October 2025 Background The resident is a secure tenant of the landlord.
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Local Authority / ALMO or TMO (202443635)
Partial Maladministration Aug 2025
The complaint is about the landlord\u2019s response to the resident\u2019s concerns about: Damp and mould in the property. Radon exposure and their request for the landlord\u2019s policy on this. An incident involving the resident and its o
Source: the Housing Ombudsman decisions archive, checked 23 Oct 2026. To see every case, search the archive for "Cornwall Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Cornwall Housing's reputation
There are no published tenant satisfaction scores for Cornwall Housing. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 56 homes, Cornwall Housing is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Cornwall Housing Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Cornwall: see our Truro guide for what it's like to live there.
Swapping with a tenant of Cornwall Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust