Ocean Housing Limited
Ocean Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Ocean Housing's permission.
4,363 homes in Cornwall. Registered social landlord no. LH4248. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Ocean Housing Limited owns about 4,363 social homes across 1 council area (2025/26).
Our place guides in each council area: what it's like to live there.
- Cornwall4,363 Truro · Bodmin · Bude · Callington · Camborne · Falmouth · Hayle · Helston · Launceston · Liskeard · Newquay · Penzance · Redruth · Saltash · St Austell · St Ives · Torpoint · Wadebridge · Mevagissey
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £73 | - |
| 1 bed | £89 | £122 |
| 2 bed | £102 | £151 |
| 3 bed | £114 | £175 |
| 4 bed | £127 | £213 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Ocean Housing Limited is covered by the judgement on Ocean Housing Group Limited.
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Ocean Housing Limited tenants
No Ocean Housing Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Ocean Housing Limited had 10 complaint determinations. 38% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 12 decisions about Ocean Housing Limited in its searchable archive.
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Housing Association (202511609)
Partial Maladministration Jan 2026
Decision Case ID 202511609 Decision type Investigation Landlord Ocean Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 30 January 2026 Background The resident has been a tenant of the landlord since 7 June
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Managing Relations (202440604)
Partial Maladministration Nov 2025
Decision Case ID 202440604 Decision type Investigation Landlord Ocean Housing Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 24 November 2025 Background \u00a0At the time of the complaint, the resident li
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Housing Association (202339274)
No Maladministration Oct 2025
Decision Case ID 202339274 Decision type Investigation Landlord Ocean Housing Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 16 October 2025 Background The resident lived in a 2-bedroom property. They l
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ASB/Abuse/Nuisance (202451771)
No Maladministration Sep 2025
The complaint is about the landlord\u2019s handling of: A hot water cylinder replacement. The resident\u2019s reports of obstructions in the communal area. The resident\u2019s reports of antisocial behaviour (ASB). The resident\u2019s reque
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Housing Association (202332640)
No Maladministration Jun 2025
The complaint is about: The landlord's decision to recharge the resident for work it carried out after she moved out of her home.
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Housing Association (202307659)
Outside Jurisdiction Mar 2025
The complaint is about the landlord\u2019s handling of service charge increases.
Source: the Housing Ombudsman decisions archive, checked 25 Oct 2026. To see every case, search the archive for "Ocean Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
How to check Ocean Housing's reputation
Ocean Housing doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Ocean Housing Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Cornwall: see our Truro guide for what it's like to live there.
Swapping with a tenant of Ocean Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust