Trident Housing Association Limited
59.9% of Trident Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Trident Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Trident Housing Association's permission.
2,990 homes across 16 council areas, mostly in Birmingham, Sandwell and South Derbyshire. Registered social landlord no. L0979. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Trident Housing Association Limited owns about 2,990 social homes across 16 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Birmingham1,935 Birmingham · Royal Sutton Coldfield
- Sandwell435 Blackheath · Oldbury · Rowley Regis · Smethwick · Tipton · Wednesbury · West Bromwich
- South Derbyshire313 Swadlincote
- Telford and Wrekin61 Telford · Newport · Wellington
- Shropshire57 Bridgnorth · Church Stretton · Ludlow · Market Drayton · Oswestry · Shrewsbury · Wem · Whitchurch · Shifnal
- Bolsover39 Bolsover
- Solihull32 Solihull · Shirley
- Wychavon29 Droitwich Spa · Evesham
- Lichfield27 Lichfield · Burntwood · Fazeley
- North West Leicestershire27 Coalville · Ibstock
All 16 council areas (6 more)
- Redditch13 Redditch
- Cannock Chase10 Cannock · Rugeley · Hednesford
- Erewash6 Ilkeston · Long Eaton
- Tamworth3 Tamworth
- Dudley2 Dudley · Brierley Hill · Coseley · Halesowen · Kingswinford · Sedgley · Stourbridge
- Walsall1 Walsall · Aldridge · Bloxwich · Brownhills · Darlaston · Willenhall
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £87 | £143 |
| 1 bed | £100 | £126 |
| 2 bed | £115 | £147 |
| 3 bed | £128 | £164 |
| 4 bed | £143 | £191 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Trident Housing Association Limited tenants
No Trident Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 514 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 304th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Trident Housing Association Limited had 7 complaint determinations. 50% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 14 decisions about Trident Housing Association Limited in its searchable archive.
-
Managing Relations (202504166)
Partial Maladministration Dec 2025
Decision Case ID 202504166 Decision type Investigation Landlord Trident Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident\u2019s tenancy began on 14 March 2
-
Housing Association (202347549)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: service charge account reports of a leaking roof request to install a lock or door to a bin store associated complaint
-
Old Complaints Handling categories (202208978)
Partial Maladministration Dec 2024
The complaint is about the landlord\u2019s handling of: the resident\u2019s concerns that it had allocated her an unsuitable property. the resident\u2019s reports of antisocial behaviour (\u2018ASB\u2019) including noise nuisance from her n
-
Financial (202230288)
Partial Maladministration Nov 2024
The complaint is about the landlord\u2019s: Decision that the resident was liable for service charges. Handling of the associated complaint.
-
Health and Safety (inc. building safety) (202214982)
Partial Maladministration Nov 2024
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports concerning the condition of the property. The associated complaint.
-
Old Complaints Handling categories (202232115)
Maladministration Jul 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s: Report of a faulty boiler. The associated complaint.
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Trident Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Trident Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust