Trident Housing Association Limited
3,031 homes across 15 council areas, mostly in Birmingham, Sandwell and South Derbyshire. Registered social landlord no. L0979. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Trident Housing Association Limited owns about 3,031 social homes across 15 council areas (2024/25).
The 10 areas with the most homes:
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- Birmingham 1,985
- Sandwell Blackheath guide435
- South Derbyshire313
- Telford and Wrekin61
- Shropshire56
- Bolsover39
- Solihull 32
- Lichfield 27
- North West Leicestershire Coalville guide27
- Wychavon Droitwich Spa guide27
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £84 | £143 |
| 1 bed | £97 | £123 |
| 2 bed | £112 | £142 |
| 3 bed | £125 | £159 |
| 4 bed | £138 | £186 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Trident Housing Association Limited tenants
No Trident Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 514 tenant responses. Each figure is the share of tenants who said they were satisfied.
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Trident Housing Association Limited had 7 complaint determinations. 50% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
The Housing Ombudsman has published 14 decisions about Trident Housing Association Limited in its searchable archive.
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Managing Relations (202504166)
Partial Maladministration Dec 2025
Decision Case ID 202504166 Decision type Investigation Landlord Trident Housing Association Limited Landlord type Housing Association Occupancy Assured Tenancy Date 18 December 2025 Background The resident\u2019s tenancy began on 14 March 2
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Housing Association (202347549)
Partial Maladministration May 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: service charge account reports of a leaking roof request to install a lock or door to a bin store associated complaint
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Old Complaints Handling categories (202208978)
Partial Maladministration Dec 2024
The complaint is about the landlord\u2019s handling of: the resident\u2019s concerns that it had allocated her an unsuitable property. the resident\u2019s reports of antisocial behaviour (\u2018ASB\u2019) including noise nuisance from her n
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Financial (202230288)
Partial Maladministration Nov 2024
The complaint is about the landlord\u2019s: Decision that the resident was liable for service charges. Handling of the associated complaint.
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Health and Safety (inc. building safety) (202214982)
Partial Maladministration Nov 2024
The complaint is about the landlord\u2019s handling of: The resident\u2019s reports concerning the condition of the property. The associated complaint.
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Old Complaints Handling categories (202232115)
Maladministration Jul 2024
The complaint is about the landlord\u2019s handling of the resident\u2019s: Report of a faulty boiler. The associated complaint.
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Trident Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Trident Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.