Wandle Housing Association Limited
49.8% of Wandle Housing Association tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Wandle Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Wandle Housing Association's permission.
6,712 homes across 13 council areas, mostly in Wandsworth, Southwark and Merton. Registered social landlord no. L0277. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Wandle Housing Association Limited owns about 6,712 social homes across 13 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Wandsworth1,510 Wandsworth · Battersea
- Southwark1,325 Southwark · Peckham
- Merton1,311 Merton · Mitcham · Morden · Wimbledon
- Croydon1,292 Croydon
- Lambeth494 Lambeth · Brixton · Streatham
- Lewisham314 Lewisham · Upper Sydenham
- Sutton232 Sutton
- Kingston upon Thames154 Kingston upon Thames
- Bromley76 Bromley · Biggin Hill · Orpington
- Bexley1 Bexley · Bexleyheath · Sidcup
All 13 council areas (3 more)
- Bexley1 Bexley · Bexleyheath · Sidcup
- Arun1 Arundel · Bognor Regis · Littlehampton
- Epsom and Ewell1 Epsom · Ewell
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £114 | £192 |
| 1 bed | £132 | £211 |
| 2 bed | £152 | £249 |
| 3 bed | £170 | £266 |
| 4 bed | £188 | £296 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Wandle Housing Association Limited tenants
No Wandle Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,266 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 341st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: wandle.com/performance-feedback/our-performance/.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 28 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Wandle Housing Association Limited had 23 complaint determinations. 69% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 28 decisions about Wandle Housing Association Limited in its searchable archive.
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Old Complaints Handling categories (202406206)
Partial Maladministration Mar 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: application to be on the council\u2019s waiting list. complaint made in 2017 about antisocial behaviour (ASB). reported nuisance caused by her neighbour\u2019s dog
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Housing Association (202310778)
Partial Maladministration Jan 2025
The complaint is about the landlord\u2019s: communications with the resident in relation to a managed move. communications with the resident in relation to the level of rent and council tax. decision to remove an outbuilding. handling of re
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Old Complaints Handling categories (202230608)
Partial Maladministration Jan 2025
The complaint is about the landlord\u2019s handling of the resident\u2019s: Right to Buy (RTB) application. Associated complaint.
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Old Complaints Handling categories (202346420)
Maladministration Aug 2024
This complaint is about the landlord\u2019s handling of damp and mould in the resident\u2019s property. The Ombudsman has also considered the landlord\u2019s handling of the associated complaint.
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Old Complaints Handling categories (202308288)
Maladministration Jul 2024
The complaint is about: The landlord\u2019s handling of reports about its contractor\u2019s method and level of contact with the resident in respect of a gas safety inspection. The landlord\u2019s complaint handling.
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Managing Relations (202225738)
Partial Maladministration Jul 2024
The complaint is about the landlord\u2019s response to the resident\u2019s request for a permanent housing move. The Ombudsman also considered the landlord\u2019s complaint handling.
Source: the Housing Ombudsman decisions archive, checked 15 Oct 2026. To see every case, search the archive for "Wandle Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Wandle Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust