Thrive Homes Limited
74.8% of Thrive Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Thrive Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Thrive Homes' permission.
5,240 homes across 14 council areas, mostly in Three Rivers, Buckinghamshire and Watford. Registered social landlord no. L4520. On this page: what their tenants say, how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Thrive Homes Limited owns about 5,240 social homes across 14 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Three Rivers3,587 Chorleywood · Rickmansworth · Abbots Langley
- Buckinghamshire661 Buckingham · Amersham · Aylesbury · Beaconsfield · Chesham · Gerrards Cross · High Wycombe · Marlow · Princes Risborough
- Watford277 Watford
- Welwyn Hatfield250 Hatfield · Welwyn Garden City
- Milton Keynes199 Milton Keynes · Bletchley
- Central Bedfordshire115 Ampthill · Biggleswade · Dunstable · Flitwick · Houghton Regis · Leighton Buzzard · Sandy
- Dacorum65 Berkhamsted · Hemel Hempstead · Tring
- Cherwell31 Banbury · Bicester · Kidlington
- North Hertfordshire26 Hitchin · Letchworth · Royston
- Hertsmere20 Borehamwood · Bushey · Potters Bar · Radlett
All 14 council areas (4 more)
- Broxbourne4 Cheshunt · Hoddesdon · Waltham Cross
- St Albans2 St Albans · Harpenden
- East Hertfordshire2 Bishop's Stortford · Hertford · Ware
- West Northamptonshire1 Brackley · Daventry · Northampton · Towcester
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £104 | £168 |
| 1 bed | £120 | £184 |
| 2 bed | £142 | £228 |
| 3 bed | £159 | £265 |
| 4 bed | £178 | £317 |
Homes to swap from Thrive Homes Limited tenants
No Thrive Homes Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,316 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 141st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 60 24
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Thrive Homes Limited had 18 complaint determinations. 65% of findings went against the landlord (sector average 60%).
worse than the sector average of 60%
The Housing Ombudsman has published 23 decisions about Thrive Homes Limited in its searchable archive.
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Housing Association (202342071)
Maladministration Apr 2026
\u00a0 \u00a0Decision Case ID 202342071 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Leaseholder Date 24 April 2026 Background The property was on the second floor, and the roof was
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Housing Association (202403389)
Maladministration Apr 2026
Decision Case ID 202403389 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 21 April 2026 Background The resident reported loud music, banging from a neig
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Housing Association (202423429)
Partial Maladministration Feb 2026
Decision Case ID 202423429 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Assured Tenancy Date 27 February 2026 Background The resident has been a tenant of the landlord since Septemb
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Housing Association (202415991)
Partial Maladministration Feb 2026
Decision Case ID 202415991 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Leaseholder Date 10 February 2026 Background The resident pays a monthly variable service charge to the landl
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Financial (202432294)
No Maladministration Dec 2025
Decision Case ID 202432294 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Leaseholder Date 18 December 2025 Background The windows of the resident\u2019s flat and those of the communa
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Housing Association (202436232)
Maladministration Dec 2025
Decision Case ID 202436232 Decision type Investigation Landlord Thrive Homes Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 16 December 2025 Background The resident lives with her son, who has Tourette
Source: the Housing Ombudsman decisions archive, checked 18 Oct 2026. To see every case, search the archive for "Thrive Homes Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Thrive Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 2-bed maisonette in Newport. Looking to move to Cranleigh.
#Newport #Cranleigh #WaverleyBoroughCouncil