Local Space

75.3% of Local Space tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Local Space tenants can swap homes with other social housing tenants through a mutual exchange, with Local Space's permission.

1,819 homes across 19 council areas, mostly in Newham, Barking and Dagenham and Waltham Forest. Registered social landlord no. LH4454. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

Size, areas and typical rents

Local Space owns about 1,819 social homes across 19 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 19 council areas (9 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£108£169
1 bed£124£205
2 bed£143£241
3 bed£164£272
4 bed£181£305

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C2 Consumer standards meets the standards but has some weaknesses to fix · Jul 2026
G1 Governance well governed · Jul 2026
V1 Financial viability financially strong · Jul 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Local Space tenants

No Local Space tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Local Space? Rate and review them

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 339 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 137th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 75.3% better than the sector median of 71.8%
Satisfied with repairs 75.8% better than the sector median of 73.6%
Satisfied with time taken for repairs 70.8% better than the sector median of 69.5%
Home is well maintained 75.7% better than the sector median of 71.9%
Home is safe 75.8% worse than the sector median of 77.6%
Landlord listens and acts 68.5% better than the sector median of 61.6%
Kept informed 77.3% better than the sector median of 72.0%
Treated fairly and with respect 79.2% better than the sector median of 77.9%
Satisfied with complaints handling 47.9% better than the sector median of 35.5%
Communal areas clean and well maintained 67.3% about the sector median (66.7%)
Positive contribution to the neighbourhood 71.1% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 68.9% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: localspace.co.uk/tenant-satisfaction-measures/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.9% Gas safety checks completed about the sector median (100.0%)
81.1% Fire risk assessments completed worse than the sector median of 100.0%
92.3% Asbestos surveys completed worse than the sector median of 100.0%
63.4% Legionella risk assessments completed worse than the sector median of 100.0%
69.1% Lift safety checks completed worse than the sector median of 100.0%
2.9% Homes NOT meeting the Decent Homes Standard worse than the sector median of 0.5%
74.6% Non-emergency repairs done on time worse than the sector median of 82.5%
91.8% Emergency repairs done on time worse than the sector median of 94.9%
60.4 Stage 1 complaints per 1,000 homes worse than the sector median of 53.9
95% Stage 1 complaints answered on time better than the sector median of 89.9
3 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
100% Stage 2 complaints answered on time better than the sector median of 88.9
28.7 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

No published Housing Ombudsman decisions were found for Local Space when we checked on 13 Oct 2026. You can search the decisions archive for "Local Space" yourself.

Swapping with a tenant of Local Space?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Latest From @HomeExchangeGB

Follow @HomeExchangeGB for new homes

Page last updated:

Sources

Our editorial standards · Review policy · Report a mistake