NACRO
NACRO tenants can swap homes with other social housing tenants through a mutual exchange, with NACRO's permission.
278 homes across 20 council areas, mostly in Manchester, Hackney and Epping Forest. Registered social landlord no. 4781. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.
Size, areas and typical rents
NACRO owns about 278 social homes across 20 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Manchester79 Manchester · Withington
- Hackney24 Hackney
- Epping Forest24 Epping · Chigwell · Chipping Ongar · Loughton · Waltham Abbey
- Lincoln24 Lincoln
- Nottingham16 Nottingham
- Wandsworth16 Wandsworth · Battersea
- Tendring15 Brightlingsea · Clacton-on-Sea · Frinton-on-Sea · Harwich · Manningtree
- South Kesteven14 Grantham · Stamford
- Chelmsford12 Chelmsford · South Woodham Ferrers
- Colchester9 Colchester · West Mersea · Wivenhoe · Highwoods · West Bergholt
All 20 council areas (10 more)
- Boston9 Boston
- Derby9 Derby
- Bromley8 Bromley · Biggin Hill · Orpington
- Braintree6 Braintree · Coggeshall · Halstead · Witham
- Stoke-on-Trent4 Stoke-on-Trent
- Harlow3 Harlow
- Hartlepool3 Hartlepool
- Bassetlaw1 Retford · Worksop
- Castle Point1 Canvey Island · South Benfleet
- Basildon1 Basildon · Billericay · Wickford
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £91 | £149 |
| 1 bed | £104 | £150 |
| 2 bed | £119 | £177 |
| 3 bed | £134 | £200 |
| 4 bed | £150 | £240 |
Homes to swap from NACRO tenants
No NACRO tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
Housing Ombudsman decisions
You can search the Housing Ombudsman decisions archive for "NACRO" to see published complaints about this landlord.
How to check NACRO's reputation
There are no published tenant satisfaction scores for NACRO. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 278 homes, NACRO is in that group.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "NACRO" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in Manchester: see our Manchester guide for what it's like to live there.
Swapping with a tenant of NACRO?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.
Latest From @HomeExchangeGB
Home to swap: 3-bed house in York. Looking to move to Reigate.
#York #Reigate #RavenHousingTrust