Delta Housing Limited
77.8% of Delta Housing tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Delta Housing tenants can swap homes with other social housing tenants through a mutual exchange, with Delta Housing's permission.
15,126 homes across 19 council areas, mostly in Chelmsford, Southend-on-Sea and Colchester. Registered social landlord no. L4331. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Delta Housing Limited owns about 15,126 social homes across 19 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Chelmsford7,539 Chelmsford · South Woodham Ferrers
- Southend-on-Sea1,552 Southend-on-Sea
- Colchester838 Colchester · West Mersea · Wivenhoe · Highwoods · West Bergholt
- Thurrock709 Grays · Stanford-le-Hope · Tilbury
- Maldon652 Maldon · Burnham-on-Crouch
- Uttlesford639 Great Dunmow · Saffron Walden
- Havering575 Havering · Hornchurch · Romford
- Tendring564 Brightlingsea · Clacton-on-Sea · Frinton-on-Sea · Harwich · Manningtree
- Rochford412 Rayleigh
- Braintree399 Braintree · Coggeshall · Halstead · Witham
All 19 council areas (9 more)
- Brentwood295 Brentwood
- Epping Forest225 Epping · Chigwell · Chipping Ongar · Loughton · Waltham Abbey
- Basildon222 Basildon · Billericay · Wickford
- Castle Point167 Canvey Island · South Benfleet
- Barking and Dagenham153 Barking and Dagenham · Dagenham
- Babergh59 Acton · Hadleigh · Sudbury
- East Hertfordshire42 Bishop's Stortford · Hertford · Ware
- Harlow42 Harlow
- Redbridge42 Redbridge · Barkingside · Ilford
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £95 | £158 |
| 1 bed | £112 | £160 |
| 2 bed | £128 | £194 |
| 3 bed | £146 | £233 |
| 4 bed | £170 | £273 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Delta Housing Limited tenants
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 963 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 101st of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: chp.org.uk/tenant-satisfaction-measures.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 65 24
Housing Ombudsman decisions
The Housing Ombudsman has published 4 decisions about Delta Housing Limited in its searchable archive.
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Housing Association (202422440)
Reasonable Redress May 2026
Decision Case ID 202422440 Decision type Investigation Landlord Delta Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 21 May 2026 Background In January 2024, the resident complained that the landlord was p
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Housing Association (202426433)
Partial Maladministration Apr 2026
Decision Case ID 202426433 Decision type Investigation Landlord Delta Housing Limited Landlord type Housing Association Occupancy Assured Tenancy Date 28 April 2026 Background The resident reported concerns about noise transfer in October
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Housing Association (202339614)
No Maladministration Mar 2026
Decision Case ID 202339614 Decision type Investigation Landlord Chelmer Housing Partnership Limited Landlord type Housing Association Occupancy Assured Tenancy Date 17 March 2026 Background The property is a bungalow, and land to the rear
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Housing Association (202443980)
Partial Maladministration Feb 2026
Decision Case ID 202443980 Decision type Investigation Landlord Chelmer Housing Partnership Limited Landlord type Housing Association Occupancy Secure Tenancy Date 27 February 2026 Background The resident told the landlord that her neighb
Source: the Housing Ombudsman decisions archive, checked 11 Oct 2026. To see every case, search the archive for "Delta Housing Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.
Swapping with a tenant of Delta Housing?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.