Be One Homes
66.3% of Be One Homes tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Be One Homes tenants can swap homes with other social housing tenants through a mutual exchange, with Be One Homes' permission.
19,162 homes across 16 council areas, mostly in Bolton, Manchester and Rochdale. Registered social landlord no. 4568. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Be One Homes owns about 19,162 social homes across 16 council areas (2025/26).
The 10 areas with the most homes:
Our place guides in each council area: what it's like to live there.
- Bolton17,654 Bolton · Farnworth · Horwich · Kearsley · Little Lever · Westhoughton
- Manchester512 Manchester · Withington
- Rochdale183 Rochdale · Heywood · Littleborough · Middleton · Milnrow
- Cheshire East116 Bollington · Congleton · Crewe · Knutsford · Macclesfield · Nantwich · Sandbach · Wilmslow
- Salford116 Salford · Eccles · Irlam · Swinton · Walkden
- Tameside90 Ashton-under-Lyne · Denton · Droylsden · Dukinfield · Hyde · Mossley · Stalybridge
- Bury81 Bury · Radcliffe · Ramsbottom · Whitefield · Prestwich
- Wigan73 Wigan · Ashton-in-Makerfield · Atherton · Golborne · Hindley · Leigh · Tyldesley
- Oldham65 Oldham · Chadderton · Failsworth · Lees · Royton · Shaw
- Preston64 Preston
All 16 council areas (6 more)
- Trafford55 Altrincham · Partington · Sale · Stretford · Urmston
- Chorley47 Chorley · Adlington
- West Lancashire42 Ormskirk · Skelmersdale
- Stockport29 Stockport · Bramhall · Cheadle · Cheadle Hulme · Gatley · Hazel Grove · Marple
- High Peak24 Buxton · Glossop
- South Ribble11 Leyland
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £75 | £122 |
| 1 bed | £87 | £116 |
| 2 bed | £99 | £124 |
| 3 bed | £108 | £137 |
| 4 bed | £125 | £174 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Be One Homes tenants
No Be One Homes tenants have listed a home yet. Are you one? List your home and it will appear here.
Tenant Ratings On Mutual Home Exchange
No tenant ratings yet.
What tenants say
From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 1,085 tenant responses. Each figure is the share of tenants who said they were satisfied.
Ranked 242nd of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure
The thin marker on each bar is the median across all landlords in the data set.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: 64 36
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Be One Homes had 15 complaint determinations. 44% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
No published Housing Ombudsman decisions were found for Be One Homes when we checked on 14 Oct 2026. You can search the decisions archive for "Be One Homes" yourself.
Swapping with a tenant of Be One Homes?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.