MutualHomeExchange.co.uk
Get started

Bromford Housing Association Limited

Bromford Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Bromford Housing Association's permission.

32,930 homes across 39 council areas, mostly in Lichfield, Cotswold and Birmingham. Registered social landlord no. 4819. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

1 home to swap

Size, areas and typical rents

Bromford Housing Association Limited owns about 32,930 social homes across 39 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 39 council areas (29 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£86£139
1 bed£102£129
2 bed£119£157
3 bed£133£181
4 bed£153£221

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Bromford Housing Association Limited is covered by the judgement on Bromford Flagship LiveWest Limited.

G1 Governance well governed · Feb 2026
V1 Financial viability financially strong · Feb 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Bromford Housing Association Limited tenants

No photo yet
New

2-bed flat in Stafford

Stafford, Staffordshire
2 bed Flat

Wants: Codsall, South Staffordshire, Staffordshire · 2-3 bed · open to offers

Tenant active today View home

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Bromford Housing Association? Rate and review them

Housing Ombudsman decisions

The Housing Ombudsman has published 16 decisions about Bromford Housing Association Limited in its searchable archive.

6maladministration
2partial maladministration
5no maladministration
  • Managing Relations (202216237) No Maladministration Aug 2023

    The complaint is about the landlord\u2019s: response to the resident\u2019s report of a leak; complaints handling.

  • Managing Relations (202114474) Maladministration Apr 2023

    The complaint is about: The landlord\u2019s handling of reports of damp and mould and the level of compensation offered. Complaint handling.

  • Estate Management (202114834) No Maladministration Mar 2023

    The complaint is about: The landlord\u2019s decision to remove the communal porch doors to the resident\u2019s property. its associated complaint handling.

  • Managing Relations (202112906) Reasonable Redress Jul 2022

    The complaint is about: The landlord\u2019s handling of repairs to the plastering and kitchen units in the resident\u2019s property and his concerns about subsidence. The landlord\u2019s handling of the associated complaint. The landlord\

  • Old Property Condition migrated-2025 (202014045) Maladministration Jun 2022

    The complaint is about the landlord\u2019s handling of the repair to the boiler and associated decorative repairs.

  • Health and Safety (inc. building safety) (202120321) Maladministration Jun 2022

    The complaint is about: The landlord\u2019s request that the residents remove a conservatory. The landlord\u2019s handling of the resident\u2019s complaint.

Source: the Housing Ombudsman decisions archive, checked 30 Oct 2026. To see every case, search the archive for "Bromford Housing Association Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Bromford Housing Association's reputation

Bromford Housing Association doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Bromford Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Lichfield: see our Lichfield guide for what it's like to live there.

Swapping with a tenant of Bromford Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

On X: Bromford Housing Association Homes

MutualHomeExchange.co.uk Active this week

Home to swap: 2-bed flat in Stafford. Looking to move to Codsall.

#Stafford #Codsall #HomesPlus

View on X View Home

Follow @HomeExchangeGB for new homes

Page last updated:

Sources

Our editorial standards · Review policy · Report a mistake