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Sage Homes RP Limited

86.2% of Sage Homes RP tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), above the England median of 71.8%. Sage Homes RP tenants can swap homes with other social housing tenants through a mutual exchange, with Sage Homes RP's permission.

9,680 homes across 145 council areas, mostly in Mid Sussex, Milton Keynes and Braintree. Registered social landlord no. 5082. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

1 home to swap

Size, areas and typical rents

Sage Homes RP Limited owns about 9,680 social homes across 145 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 145 council areas (135 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£91£136
1 bed£106£147
2 bed£125£181
3 bed£139£211
4 bed£158£257

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

G1* Governance · Jul 2026
V2* Financial viability · Jul 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Sage Homes RP Limited tenants

Looking to exchange to be nearer family 3 £181 a week

Looking to exchange to be nearer family

Staplehurst, Kent
1 bed Flat Off-road parking

Wants: bridgwater or EXETER +1 · 1-2 bed · open to offers

Tenant active this month View home

Tenant Ratings On Mutual Home Exchange

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Rent from Sage Homes RP? Rate and review them

What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 535 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 15th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 86.2% better than the sector median of 71.8%
Satisfied with repairs 82.5% better than the sector median of 73.6%
Satisfied with time taken for repairs 71.9% better than the sector median of 69.5%
Home is well maintained 89.9% better than the sector median of 71.9%
Home is safe 92.5% better than the sector median of 77.6%
Landlord listens and acts 78.6% better than the sector median of 61.6%
Kept informed 86.4% better than the sector median of 72.0%
Treated fairly and with respect 91.9% better than the sector median of 77.9%
Satisfied with complaints handling 46.7% better than the sector median of 35.5%
Communal areas clean and well maintained 75.7% better than the sector median of 66.7%
Positive contribution to the neighbourhood 86.5% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 75.7% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: sagehomes.co.uk/tsm-shrpl-2024-25/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

99.5% Gas safety checks completed about the sector median (100.0%)
98.2% Fire risk assessments completed worse than the sector median of 100.0%
81.9% Legionella risk assessments completed worse than the sector median of 100.0%
96.6% Lift safety checks completed worse than the sector median of 100.0%
0% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)
75.7% Non-emergency repairs done on time worse than the sector median of 82.5%
93.3% Emergency repairs done on time worse than the sector median of 94.9%
21.5 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
83% Stage 1 complaints answered on time worse than the sector median of 89.9
3.2 Stage 2 complaints per 1,000 homes better than the sector median of 8.4
92.3% Stage 2 complaints answered on time better than the sector median of 88.9
94.3 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

The Housing Ombudsman has published 3 decisions about Sage Homes RP Limited in its searchable archive.

2partial maladministration
1no maladministration
  • For profit (202441462) Partial Maladministration Aug 2025

    The complaint is about the landlord\u2019s handling of the resident\u2019s reports about: Damp and mould in the property. Damage to her personal items because of damp and mould. The Ombudsman has also investigated the landlord\u2019s compl

  • For profit (202444737) No Maladministration Jul 2025

    The complaint is about the landlord\u2019s handling of the resident\u2019s: Reports of damp and mould. Reports of a defective kitchen cupboard. Request for a management transfer. Reports of damage to her possessions. We have also investiga

  • For profit (202444531) Partial Maladministration Jul 2025

      REPORT COMPLAINT 202444531 Sage Homes RP Limited 24 July 2025   Our approach The Housing Ombudsman\u2019s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set out

Source: the Housing Ombudsman decisions archive, checked 10 Oct 2026. To see every case, search the archive for "Sage Homes RP Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Sage Homes RP?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

On X: Sage Homes RP Homes

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Home to swap (listed 24 Sep): 1-bed flat in Staplehurst. Looking to move to Bridgwater, Exeter and more.

#Staplehurst #Kent #CouncilHouseSwap

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