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Great Places Housing Association

Great Places Housing Association tenants can swap homes with other social housing tenants through a mutual exchange, with Great Places Housing Association's permission.

23,266 homes across 47 council areas, mostly in Manchester, Salford and Sheffield. Registered social landlord no. L1230. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Great Places Housing Association owns about 23,266 social homes across 47 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 47 council areas (37 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£80£106
1 bed£91£117
2 bed£103£135
3 bed£114£149
4 bed£127£177

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Great Places Housing Association is covered by the judgement on Great Places Housing Group Limited.

C1 Consumer standards meets the consumer standards · Dec 2025
G1 Governance well governed · Dec 2025
V2 Financial viability financially viable but with risks to manage · Dec 2025

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Great Places Housing Association tenants

No Great Places Housing Association tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Great Places Housing Association? Rate and review them

Housing Ombudsman decisions

The Housing Ombudsman has published 16 decisions about Great Places Housing Association in its searchable archive.

5maladministration
8partial maladministration
2no maladministration
  • Housing Association (202301430) No Maladministration Sep 2025

    The complaint is about the landlord\u2019s handling of the resident\u2019s reports of: A leak in the kitchen and associated damage to his laminate flooring. His request to have an area of his back garden paved.

  • Housing Association (202329756) No Maladministration Mar 2025

    The complaint is about: The managing agent\u2019s handling of the resident\u2019s initial enquiry about subletting the property. The resident\u2019s report that the council discouraged him from applying for the right to buy the property. Th

  • Financial (202318095) Partial Maladministration Dec 2024

    The complaint is about the landlord\u2019s handling of: The repairs including damp and mould in the property. Designating the resident as a new tenant rather than an existing one. The increase to the resident\u2019s rent. The resident\u201

  • Managing Relations (202303133) Partial Maladministration Nov 2024

    The complaint is about the landlord\u2019s: Handling of kitchen and bathroom renewal work. Response to the resident\u2019s concerns about the conduct of the landlord\u2019s contractors. The Ombudsman has also considered the landlord\u2019s

  • Information and data management (202339026) Maladministration Jul 2024

    The complaint is about the landlord\u2019s handling of the resident\u2019s communication instructions.

  • Managing Relations (202233150) Reasonable Redress Jul 2024

    This complaint is about: The landlord\u2019s handling of external repairs. The associated complaint.

Source: the Housing Ombudsman decisions archive, checked 1 Nov 2026. To see every case, search the archive for "Great Places Housing Association". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Great Places Housing Association's reputation

Great Places Housing Association doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Great Places Housing Association" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Manchester: see our Manchester guide for what it's like to live there.

Swapping with a tenant of Great Places Housing Association?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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