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Falcon Housing Association C.I.C

Falcon Housing Association C.I.C tenants can swap homes with other social housing tenants through a mutual exchange, with Falcon Housing Association C.I.C's permission.

956 homes across 67 council areas, mostly in County Durham, North Northamptonshire and Bournemouth Christchurch and Poole. Registered social landlord no. 4771. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Falcon Housing Association C.I.C owns about 956 social homes across 67 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 67 council areas (57 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£85£110
1 bed£98£128
2 bed£113£156
3 bed£126£181
4 bed£142£217

Homes to swap from Falcon Housing Association C.I.C tenants

No Falcon Housing Association C.I.C tenants have listed a home yet. Are you one? List your home and it will appear here.

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Housing Ombudsman decisions

The Housing Ombudsman has published 2 decisions about Falcon Housing Association C.I.C in its searchable archive.

1maladministration
  • Managing Relations (202224190) Maladministration Nov 2024

    The complaint is about the landlord\u2019s handling of: Repairs and adaptation requests at the property. The associated complaint.

  • ASB/Abuse/Nuisance (202231755) Outside Jurisdiction Apr 2024

    The complaint is about the landlord\u2019s: Response to concerns about the placement of a vulnerable individual in the downstairs flat. Handling of reports of anti-social behaviour involving the vulnerable individual.

Source: the Housing Ombudsman decisions archive, checked 3 Nov 2026. To see every case, search the archive for "Falcon Housing Association C.I.C". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Falcon Housing Association C.I.C's reputation

There are no published tenant satisfaction scores for Falcon Housing Association C.I.C. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 956 homes, Falcon Housing Association C.I.C is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Falcon Housing Association C.I.C" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in County Durham: see our Durham guide for what it's like to live there.

Swapping with a tenant of Falcon Housing Association C.I.C?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

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