MutualHomeExchange.co.uk
Get started

Sparrow Shared Ownership Limited

Sparrow Shared Ownership tenants can swap homes with other social housing tenants through a mutual exchange, with Sparrow Shared Ownership's permission.

2,953 homes across 109 council areas, mostly in Central Bedfordshire, Harlow and Cheshire East. Registered social landlord no. 4636. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

List your home

Size, areas and typical rents

Sparrow Shared Ownership Limited owns about 2,953 social homes across 109 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 109 council areas (99 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£90£132
1 bed£107£147
2 bed£125£180
3 bed£139£210
4 bed£157£259

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

C1* Consumer standards · Dec 2025
G1* Governance · Jul 2026
V1* Financial viability · Jul 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Sparrow Shared Ownership Limited tenants

No Sparrow Shared Ownership Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

No tenant ratings yet.

Rent from Sparrow Shared Ownership? Rate and review them

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)
98.7% Fire risk assessments completed worse than the sector median of 100.0%
55% Legionella risk assessments completed worse than the sector median of 100.0%
97.6% Lift safety checks completed worse than the sector median of 100.0%
27 Anti-social behaviour cases per 1,000 homes better than the sector median of 36.0

Repair targets: [Z] [Z]

Housing Ombudsman decisions

In the Ombudsman's 2025-26 review, Sparrow Shared Ownership Limited had 10 complaint determinations. 48% of findings went against the landlord (sector average 60%).

48%maladministration rate
better than the sector average of 60%
24orders made
£5,470compensation ordered

The Housing Ombudsman has published 10 decisions about Sparrow Shared Ownership Limited in its searchable archive.

1maladministration
4partial maladministration
  • For profit (202318978) Partial Maladministration Feb 2026

      Decision Case ID 202318978 Decision type Investigation Landlord Sparrow Shared Ownership Limited Landlord type For profit Occupancy Shared Ownership Date 25 February 2026 Background The resident bought a new-build flat in September 2022.\

  • For profit (202343253) Reasonable Redress Feb 2026

      Decision Case ID 202343253 Decision type Investigation Landlord Sparrow Shared Ownership Limited Landlord type For profit Occupancy Shared Ownership Date 10 February 2026 Background The resident signed a shared ownership lease for the pro

  • For profit (202325309) Partial Maladministration Dec 2025

      Decision Case ID 202325309 Decision type Investigation Landlord Sparrow Shared Ownership Limited Landlord type For profit Occupancy Shared Ownership Date 18 December 2025 Background The resident has been a shared owner of the property sin

  • For profit (202334273) Reasonable Redress Oct 2025

    Decision Case ID 202334273 Decision type Investigation Landlord Sparrow Shared Ownership Limited Landlord type For profit Occupancy Shared Ownership Date 23 October 2025 Background The resident purchased his share of the property in January

  • For profit (202304514) Reasonable Redress Jun 2025

    The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of defects. The associated complaint.

  • Managing Relations (202314747) Reasonable Redress Apr 2025

    The complaint is about the landlord\u2019s: Handling of the resident\u2019s reports of defects to her property. Handling of reports of a defect to the resident\u2019s fire alarm. Complaint handling.

Source: the Housing Ombudsman decisions archive, checked 18 Oct 2026. To see every case, search the archive for "Sparrow Shared Ownership Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

How to check Sparrow Shared Ownership's reputation

Sparrow Shared Ownership doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Sparrow Shared Ownership Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in Central Bedfordshire: see our Ampthill guide for what it's like to live there.

Swapping with a tenant of Sparrow Shared Ownership?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

Latest From @HomeExchangeGB

MutualHomeExchange.co.uk Listing live

Home to swap: 3-bed house in York. Looking to move to Reigate.

#York #Reigate #RavenHousingTrust

View on X View Home
MutualHomeExchange.co.uk Listing live

Home to swap: 3-bed house in Lincoln. Looking to move to Grimsby.

#Lincoln #Grimsby #LincolnshireHousingPartnership

View on X View Home
MutualHomeExchange.co.uk Active this month

Still looking to swap: 2-bed house in Bury. Looking to move to Shetland, Orkney and more.

#Bury #Shetland #CouncilHouseSwap

View on X View Home

Follow @HomeExchangeGB for new homes

Page last updated:

Sources

Our editorial standards · Review policy · Report a mistake