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Sage Rented Limited

66.7% of Sage Rented tenants are satisfied with the overall service (Tenant Satisfaction Measures 2024/25), below the England median of 71.8%. Sage Rented tenants can swap homes with other social housing tenants through a mutual exchange, with Sage Rented's permission.

7,381 homes across 111 council areas, mostly in Milton Keynes, Central Bedfordshire and Huntingdonshire. Registered social landlord no. 5083. On this page: what their tenants say, how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.

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Size, areas and typical rents

Sage Rented Limited owns about 7,381 social homes across 111 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 111 council areas (101 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£91£135
1 bed£108£151
2 bed£126£185
3 bed£141£217
4 bed£159£266

The regulator's verdict

The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V).

G1* Governance · Jul 2026
V2* Financial viability · Jul 2026

Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.

Homes to swap from Sage Rented Limited tenants

No Sage Rented Limited tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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What tenants say

From the regulator's Tenant Satisfaction Measures survey, 2024/25, based on 580 tenant responses. Each figure is the share of tenants who said they were satisfied.

Ranked 237th of 350 landlords in England for overall tenant satisfaction. See the league table · Compare it on every measure

Satisfied with the overall service 66.7% worse than the sector median of 71.8%
Satisfied with repairs 65.3% worse than the sector median of 73.6%
Satisfied with time taken for repairs 64.3% worse than the sector median of 69.5%
Home is well maintained 76.1% better than the sector median of 71.9%
Home is safe 80.8% better than the sector median of 77.6%
Landlord listens and acts 60.6% worse than the sector median of 61.6%
Kept informed 75.2% better than the sector median of 72.0%
Treated fairly and with respect 78.6% about the sector median (77.9%)
Satisfied with complaints handling 30.4% worse than the sector median of 35.5%
Communal areas clean and well maintained 70.9% better than the sector median of 66.7%
Positive contribution to the neighbourhood 72.8% better than the sector median of 64.6%
Satisfied with handling of anti-social behaviour 64.3% better than the sector median of 59.5%

The thin marker on each bar is the median across all landlords in the data set. The landlord's own TSM report: sagehomes.co.uk/tsm-srl/.

Repairs, safety and complaints

From the landlord's own records reported to the regulator for 2024/25.

100% Gas safety checks completed about the sector median (100.0%)
99.8% Fire risk assessments completed about the sector median (100.0%)
88.5% Legionella risk assessments completed worse than the sector median of 100.0%
87.4% Lift safety checks completed worse than the sector median of 100.0%
0% Homes NOT meeting the Decent Homes Standard about the sector median (0.5%)
67.9% Non-emergency repairs done on time worse than the sector median of 82.5%
87.9% Emergency repairs done on time worse than the sector median of 94.9%
26.7 Stage 1 complaints per 1,000 homes better than the sector median of 53.9
78.6% Stage 1 complaints answered on time worse than the sector median of 89.9
7.5 Stage 2 complaints per 1,000 homes about the sector median (8.4%)
82.4% Stage 2 complaints answered on time worse than the sector median of 88.9
189.6 Anti-social behaviour cases per 1,000 homes worse than the sector median of 36.0

Repair targets: 20 24

Housing Ombudsman decisions

In the Ombudsman's 2025-26 review, Sage Rented Limited had 22 complaint determinations. 35% of findings went against the landlord (sector average 60%).

35%maladministration rate
better than the sector average of 60%
36orders made
£16,828compensation ordered

The Housing Ombudsman has published 8 decisions about Sage Rented Limited in its searchable archive.

1maladministration
5partial maladministration
2no maladministration
  • For profit (202223339) Maladministration Oct 2025

      Decision Case ID 202223339 Decision type Investigation Landlord Sage Rented Limited Landlord type For profit Occupancy Assured Tenancy Date 13 October 2025   Background The resident lives in a 2-bedroom house owned by the landlord. The la

  • For profit (202347678) No Maladministration Jul 2025

    The complaint is about the landlord\u2019s handling of: The resident\u2019s reports of damp in the kitchen. The associated complaints.

  • For profit (202330840) Partial Maladministration Jul 2025

    The complaint is about the landlord\u2019s response to: Damp and mould. Damage to personal property.

  • For profit (202401002) Partial Maladministration Jun 2025

    The complaint is about the landlord\u2019s handling of: the resident\u2019s reports of ASB. the resident\u2019s request for a property transfer. the complaint.

  • Managing Relations (202311732) Partial Maladministration Apr 2025

    The complaint is about the landlord\u2019s handling of the impacts on the resident of leaks at the property. The Ombudsman will also investigate the landlord\u2019s handling of the resident\u2019s complaint.

  • For profit (202402678) Partial Maladministration

      Decision Case ID 202402678 Decision type Investigation Landlord Sage Rented Limited Landlord type For profit Occupancy Assured Tenancy Date 4 December 2025 Background The resident lives in a ground floor flat with her daughter. She has a

Source: the Housing Ombudsman decisions archive, checked 13 Oct 2026. To see every case, search the archive for "Sage Rented Limited". Most landlords have some upheld complaints; compare the numbers with the landlord's size.

Swapping with a tenant of Sage Rented?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

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