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Auckland Home Solutions CIC

Auckland Home Solutions CIC tenants can swap homes with other social housing tenants through a mutual exchange, with Auckland Home Solutions CIC's permission.

995 homes across 77 council areas, mostly in County Durham, Blackburn with Darwen and Sunderland. Registered social landlord no. 4690. On this page: how many homes they own and where, typical rents, how to swap your home and how to check their reputation.

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Size, areas and typical rents

Auckland Home Solutions CIC owns about 995 social homes across 77 council areas (2025/26).

The 10 areas with the most homes:

Our place guides in each council area: what it's like to live there.

All 77 council areas (67 more)

Typical weekly rents

Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2025/26. Your own rent depends on the exact home.

SizeSocial rentAffordable rent
Bedsit£87£130
1 bed£100£132
2 bed£115£162
3 bed£129£183
4 bed£144£211

Homes to swap from Auckland Home Solutions CIC tenants

No Auckland Home Solutions CIC tenants have listed a home yet. Are you one? List your home and it will appear here.

Tenant Ratings On Mutual Home Exchange

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Rent from Auckland Home Solutions CIC? Rate and review them

Housing Ombudsman decisions

You can search the Housing Ombudsman decisions archive for "Auckland Home Solutions CIC" to see published complaints about this landlord.

How to check Auckland Home Solutions CIC's reputation

There are no published tenant satisfaction scores for Auckland Home Solutions CIC. Landlords with fewer than 1,000 homes must still measure tenant satisfaction and share the results with their own tenants, but they don't have to send them to the regulator, so no national figures exist. With about 995 homes, Auckland Home Solutions CIC is in that group.

You can still get a good picture before you swap into one of their homes:

  1. Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
  2. Search the Housing Ombudsman's decisions for "Auckland Home Solutions CIC" in the decisions archive. No results is common for small landlords and usually a good sign.
  3. Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
  4. Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
  5. Look at the area too. Most of their homes are in County Durham: see our Durham guide for what it's like to live there.

Swapping with a tenant of Auckland Home Solutions CIC?

Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.

Can I swap? How a swap works Complaints and support

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