Progress Housing Association Limited
9,917 homes across 106 council areas, mostly in South Ribble, Fylde and Leeds. Registered social landlord no. LH4032. On this page: how they handle complaints, the regulator's grades, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Progress Housing Association Limited owns about 9,917 social homes across 106 council areas (2024/25).
The 10 areas with the most homes:
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- South Ribble3,763
- Fylde2,131
- Leeds411
- Chorley Adlington guide389
- Wyre302
- Preston264
- Hyndburn Accrington guide142
- West Lancashire138
- Doncaster128
- Bassetlaw104
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £78 | £109 |
| 1 bed | £90 | £106 |
| 2 bed | £104 | £131 |
| 3 bed | £116 | £148 |
| 4 bed | £126 | £189 |
The regulator's verdict
The Regulator of Social Housing grades landlords on how well they look after tenants (consumer standards, C1 best to C4 worst) and, for housing associations, on governance (G) and financial viability (V). Progress Housing Association Limited is covered by the judgement on Progress Housing Group Limited.
Councils are graded on consumer standards only. A grade is a snapshot at the date shown; the regulator publishes updates as it inspects.
Homes to swap from Progress Housing Association Limited tenants
No Progress Housing Association Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Housing Ombudsman decisions
In the Ombudsman's 2025-26 review, Progress Housing Association Limited had 7 complaint determinations. 57% of findings went against the landlord (sector average 60%).
better than the sector average of 60%
You can search the Housing Ombudsman decisions archive for "Progress Housing Association Limited" to see published complaints about this landlord.
How to check Progress Housing Association's reputation
Progress Housing Association doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Progress Housing Association Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in South Ribble.
Swapping with a tenant of Progress Housing Association?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing. Progress Housing Association's website has their application form and rules.