Heylo Housing Registered Provider Limited
8,184 homes across 207 council areas, mostly in North Yorkshire, Cheshire East and Preston. Registered social landlord no. 4668. On this page: how they handle complaints, how many homes they own and where, typical rents and how to swap your home.
Size, areas and typical rents
Heylo Housing Registered Provider Limited owns about 8,184 social homes across 207 council areas (2024/25).
The 10 areas with the most homes:
marks a place guide in that council area: what it's like to live there, rents and homes to swap.
- North Yorkshire325
- Cheshire East187
- Preston181
- Peterborough 166
- South Gloucestershire Bradley Stoke guide163
- Wiltshire Salisbury guide154
- Cheshire West and Chester 147
- Somerset Axbridge guide145
- County Durham143
- Wakefield140
Typical weekly rents
Average housing association rents in the areas this landlord works in, weighted by where its homes are, 2024/25. Your own rent depends on the exact home.
| Size | Social rent | Affordable rent |
|---|---|---|
| Bedsit | £82 | £115 |
| 1 bed | £97 | £125 |
| 2 bed | £113 | £152 |
| 3 bed | £125 | £175 |
| 4 bed | £140 | £210 |
Homes to swap from Heylo Housing Registered Provider Limited tenants
No Heylo Housing Registered Provider Limited tenants have listed a home yet. Are you one? List your home and it will appear here.
Repairs, safety and complaints
From the landlord's own records reported to the regulator for 2024/25.
Repair targets: [Z] [Z]
Housing Ombudsman decisions
You can search the Housing Ombudsman decisions archive for "Heylo Housing Registered Provider Limited" to see published complaints about this landlord.
How to check Heylo Housing Registered Provider's reputation
Heylo Housing Registered Provider doesn't appear in the regulator's latest published tenant satisfaction figures, so there are no national scores to show here.
You can still get a good picture before you swap into one of their homes:
- Ask for their tenant satisfaction results and complaints report. Every social landlord must publish its complaints policy and a yearly report on the complaints it has handled, usually on its website or on request.
- Search the Housing Ombudsman's decisions for "Heylo Housing Registered Provider Limited" in the decisions archive. No results is common for small landlords and usually a good sign.
- Check the regulator's judgements. The Regulator of Social Housing lists any regulatory judgements and notices it has published about a landlord.
- Ask the tenant you're swapping with. How quickly are repairs done? How easy is it to get hold of someone? Is there a tenants' group? A current tenant's answer is often the best guide.
- Look at the area too. Most of their homes are in North Yorkshire.
Swapping with a tenant of Heylo Housing Registered Provider?
Both landlords have to approve a mutual exchange, and both have 42 days to decide. They can only refuse on the grounds set out in the Housing Act 1985. Get the application in early, keep your rent account clear, and ask for the decision in writing.